Policies

Appointment & Office Policies

As Chestermere dentists at Lifepath Dental & Wellness, we believe that clarity of expectations and good communication about our office policies are the keys to a good patient/provider relationship. To ensure your next dental appointment is as pleasant and predictable as possible, we would be happy to provide you with an overview of our office procedures. Please feel free to call us at (403) 235-6208 with any questions you may have.

To ensure your next dental appointment is as pleasant and predictable as possible, we would be happy to provide you with an overview of our office procedures. Please feel free to call us at (403) 235-6208 with any questions you may have.

Due to the Canadian Personal Privacy Act (see our privacy policy), we are unable to access any specific information from your dental insurance company regarding your dental plan, so we will rely upon you to know the parameters of your coverage, such as annual maximums, frequencies, renewal dates, and any other limitations. We also extend the option of direct billing (also called “assignment”) for your convenience. However, for us to engage in direct billing, we require a valid credit card to be kept on file to cover charges your insurance does not cover.

As a courtesy, we send out appointment reminder emails to you 2-3 weeks before a requested appointment as well as make confirmation calls and/or send text reminders before all appointments. Although we will make every effort to contact you before any appointment, it is ultimately your responsibility to ensure that you will be at your appointment unless other arrangements have been made in advance of our office.

There are many times when our patients require urgent or emergency treatment and require an appointment as soon as possible. When patients provide advance notice to rebook a scheduled appointment, this helps those patients in need of urgent treatment. In this way, the clinic can best serve the needs of ALL patients.

Bearing these special needs in mind, our clinic requires a minimum of 2 business days’ notice if an appointment needs to be rescheduled.

At Lifepath Wellness Dental, our goal is for you to have a pleasant experience in our office. We strive to serve you and help you attain a high level of dental and overall well-being.

Do not hesitate to call us at (403) 235-6208 with any questions, or feel free to contact us or email us at chestermere@lifepathwellness.com

Our dental services are tailored to meet the specific and ever-changing needs of your entire family. Whether you are looking for emergency dental care, cosmetic dental options, denture services, family dentistry, or children’s dentistry, Lifepath Dental & Wellness is committed to helping you achieve and maintain healthy smiles for a lifetime of dental health and wellness.

We encourage you to book a new patient exam so we can work with you to improve and maintain your dental and oral health.